“Customer" means the person, company, or organisation entering into the Order.
"Terms" means these terms and conditions.
"Products" means the products, articles or items described in the Order
"Standard Products" means the items shown on our website www.mikeayresdesign.co.uk.
“Made to Order” means products which are not stocked due to their size or speciality and are only produced on receipt of an Order. These items will have an increased Lead Time.
"Order" means the Order placed by the Customer either via the Website or written purchase order.
“Lead Time” means the period for manufacture or delivery of the Product.
"Quotation" means the Quotation, which is given to the Customer relating to the Products.
"Mike Ayres Design" means the Company Mike Ayres Design Limited based at Harbour Lane, Garboldisham, Diss. IP22 2ST (Access via a1066).
Prices are subject to change without notice and do not include installation.
Prices listed do not include Shipping, VAT or any other taxes & duties that may be applicable.
In the circumstances of an obvious error, we are under no obligation to provide the Products to you at the incorrect price, if the pricing error is obvious and unmistakable and could have been reasonably recognized by you as a mis-pricing.
Mike Ayres Design ships the latest design model available, which adheres to any applicable statutory or regulatory requirements. We reserve the right to amend the specification of the goods supplied, where necessary.
We are often able to make special modifications, if you have a special request, please contact us at 01359 251 551.
Although Mike Ayres Design makes every effort to be accurate, all sizes, weights, dimensions and measurements listed on our website have a 5% tolerance.
All payments must be in British sterling GBP. We accept
cheques,
bank transfers,
Visa, MasterCard & Electron.
We do not accept payment on Collection, unless agreed in writing.
Payment on credit or debit card will be processed as soon as your Order is received and your Products will be dispatched at the earliest opportunity.
Upon the dispatch of your Products, an invoice shall be raised.
Those eligible for VAT relief must supply a copy of their exemption form to enquiries@mikeayresdesign.co.uk prior to Order shipment.
Credit is available to qualifying Customers upon completion of a credit application, which is available by calling 01359 251 551.
Hospitals, government agencies and public schools are not required to complete an application, but Orders must be received via an official purchase Order on the organisation's official letterhead.
Credit terms are Net 30 days from invoice date.
Unpaid and past due invoices will be subject to a service charge on the unpaid balance. Customer is responsible and liable for all expenses incurred by Mike Ayres Design or its associates for collection, including reasonable solicitor fees.
Any Quotation from Mike Ayres Design is conditioned on, and shall not become binding until the actual receipt of the Customer's written Order.
Order must be consistent with these Terms and any other terms and conditions stated in Mike Ayres Design’s Quotation without qualification, and be submitted within 30 days, as indicated in the Quotation.
In stock Products are normally shipped via courier within 3 working days (Monday - Friday, excluding Public Bank Holidays) of Order acceptance.
Orders received on non working days and Public Bank Holidays will be deemed to have been accepted on the following working day.
Made to Order items will have the Lead Time confirmation sent via email to the Customer within 48 hours of Order receipt.
If an item cannot be shipped within 30 days, we will contact you for further instructions.
We recommend that Made to Order items be ordered 3 months in advance of the desired delivery date.
Shipment dates are approximate. Mike Ayres Design is not responsible for damages resulting from shipment delays or product deliveries.
